FREQUENTLY ASKED QUESTIONS
We make every effort to display our products as accurately as possible. However, the actual product may vary slightly in color or texture due to differences in screen brightness, resolution, and lighting during photography. These minor changes do not affect the overall design, quality, or style of the product.
Please also note that variations may occur due to fabric batches or handcrafted elements in certain items. We assure you that all our products are quality-checked and crafted with care to meet your expectations. If you ever receive a product that doesn’t match your satisfaction, our support team is here to help!
Once you place an order, a detailed sales receipt is automatically sent to your registered email address. You can also view and download your receipt anytime by logging into your account on our website.
Go to My Account > Orders, select the order you’d like to view, and you’ll find the complete receipt and order details there. If you didn’t receive an email or need help accessing your receipt, feel free to contact our support team.
Yes, we do restock many of our popular items. If a product is marked as “out of stock,” it may be in the process of being restocked. We recommend clicking the “Notify me when available” button (if available) on the product page to receive updates.
You can also reach out to our support team for specific restock timelines or check back regularly as new stock is added frequently based on demand.
We currently ship orders across all major regions in [your country name, e.g., UAE / India]. During checkout, you can enter your shipping address, and our system will confirm delivery availability.
If your area is not listed or you’re unsure, feel free to contact our support team — we’ll do our best to assist you with shipping options.